Accessibility

When you arrive in Umeå

Whether you’re traveling to Umeå by plane, train, or bus, we want your arrival to feel smooth and worry-free. Here you’ll find gathered information about accessibility at Umeå’s main transport hubs.

Umeås travel center | Jernhusen

Umeå east travel center | Jernhusen

Umeå Bus station

Umeå Airport

For information about accessibility at the Vasaplan and University Hospital stops, please see the section on public transport in Umeå below. For details about accessibility during your journey to Umeå, we recommend visiting the website of your respective travel company.

Public Transport in Umeå

Onboard the bus

All buses have automatic stop announcements. Inside the buses, there are also displays showing the name of the next stop and the destination. On the outside, speakers announce the bus route number and destination. All city buses are equipped with ramps to make it easier for passengers with strollers or mobility aids to board and exit. Each bus has one designated space for a wheelchair and one for a stroller.

The Airport Bus

The airport bus also has automatic stop announcements, and screens inside the bus display the name of the next stop and the destination.

At the bus stop

Since the early 2000s, Umeå Municipality has been working to make all bus stops along the municipal road network accessible to everyone. Each year, several stops are upgraded to meet accessibility standards, ensuring that everyone can travel by public transport. The curb at each stop is 17 cm high to make boarding and exiting easier. The stops are equipped with guiding paths leading to the bus entrance. Stops with many passengers have shelters with benches. Walkways to and from the stops are reviewed to ensure smooth and safe access for all travelers.

Ferry

Parts of Umeå’s public transport network include archipelago ferries. The boats have gangways and are always staffed on the foredeck during boarding. It is easy to contact the crew if you need assistance when getting on board.

For information about the Norrbyskär Ferry, contact.
For information about the Holmön Ferry, contact (swedish).

You can find more information about assistance and escort services on Umeå Municipality’s website, Accessibility in Public Transport – Umeå Municipality.

Visiting Umeå City Centre

Here in Umeå, our ambition is that everyone should be able to take part fully in community life. Umeå Municipality works with clear goals to create a more accessible society — both for residents and for visitors. Over the years, many improvements have been made to increase accessibility along our streets, squares, and parks. In central Umeå, for example, there are guiding paths leading to certain attractions.

Umeå is a city in development, which means there is currently a lot of construction taking place around town. In some cases, this may affect accessibility in certain areas. If you are unsure about the accessibility of a specific place you plan to visit, we recommend contacting the venue directly for up-to-date information.

On Umeå Municipality’s website, you can find more general information about accessibility in Umeå and the measures being taken to improve the urban environment.

Accessible toilets in the city centre

Accessible toilets can be found, among other places, at Väven, where there is a toilet equipped with a hygiene flush and a patient lift. An accessible toilet is also available at Navet.

Activities and Nature Experiences

Umeå Municipality is working to make recreational destinations — such as parks, nature areas, outdoor facilities, and sports arenas — more accessible. The goal is for everyone to be able to visit, experience, and actively participate.

Leisure equipment available to borrow

In Umeå, visitors can borrow adaptive equipment for certain leisure activities. You can find more information about what is available through Parasport Västerbotten and Fritidsbanken.

Accessible playgrounds

If you’re traveling with children, you might be looking for playgrounds with specific accessible features. Here you can find detailed information about playgrounds throughout Umeå

Detailed information about specific destinations

The information is only available in Swedish.

Accessibility information for Umeå’s recreational sites 
Umeå’s facility register with accessibility details (swedish)
Overview of visitor destinations in Västerbotten County (swedish)
You can also explore wheelchair-accessible places in Umeå on wheelmap.org.