Here you will find answers to the most frequently asked questions.
The Right of Public Access – what is allowed?
You rely on the Right of Public Access whenever you go out in the Swedish countryside – whether it is to take a walk, go kayaking, climb a mountain or just sit down on a rock to think. More information
Where can I buy souvenirs?
At Eljest, Handelsgården and Hemslöjden. More information
Where can I find a map of Umeå?
A selection of our maps and brochures are available on this website. You can read and download them here.
Where can I exchange money?
At Forex in the city centre. The address is Renmarkstorget 7, Umeå.
Is there free Wifi in Umeå?
Umeå Energi offers free WiFi in Umeå. Locate the network Umeå WiFi or WiFi Plus, click Go Online, agree to the terms and conditions. Click continue. More information
Where can I wash my clothes?
You can do that at Kem-Man in Umeå, at Fraktvägen 6 G or at Alashi, Nygatan 22, in the city centre. You can get access to a washing machine at Norrland YMCA Hostel, Järnvägsallén 20-22, Umeå, Monday to Friday 07-16.